What happens after I have placed an order?
After you place your order, Frumoro will package your order with care. Your order will be handed over to our courier partner GLS Group which will take care of delivery to your preferred shipping address.
How can I track my order?
After processing the order your order will become visible in the Track and Trace tool. Using the Track and Trace feature you can track your order towards the delivery address.
How long does it take to process my order?
Depending on the size of the order and the volume, processing an order may take up to 5 days. As we process and take care of fulfillment internally. We do this to make sure the quality of each shipment is guaranteed by our standards.
Why did Frumoro choose the courier GLS Group?
Frumoro chooses land transport and not air transport. Being environmentally aware of the consequences of transport by air we chose transport by land which is provided by GLS Group. Transport by air pollutes 5 times as much compared to shipping by land. We want to decrease our carbon footprint and have as little impact on the environment as possible.
The consequence is that transport will take longer based on the distance from Romania. The estimated delivery time from the logistic hub in Romania to the country of destination is listed below. The number of working days is an estimation and can vary based on traffic density, weather conditions and the exact location in the country of destination.
See here the estimated number of working days per country:
Austria: 3 days
Belgium: 4 days
Bulgaria: 2 days
Croatia: 3 days
Cyprus: 7 to 8 days
Czech Republic: 3 days
Denmark: 5 days
Estonia: 7 to 8 days
Finland: 7 days
France: 6 days
Germany: 4 days
Greece: 4 to 5 days
Hungary: 2 days
Ireland: 6 to 7 days
Italy: 4 to 5 days
Latvia: 7 to 8 days
Lithuania: 7 to 8 days
Luxembourg: 4 days
Malta: 7 to 8 days
Poland: 3 days
Portugal: 6 to 7 days
Romania: 1 to 2 days
Slovakia: 2 days
Slovenia: 3 to 4 days
Spain: 6 to 7 days
Sweden: 5 to 6 days
The Netherlands: 4 days
Overseas regions are not included here. E.g., Canary Islands, Guadeloupe, etc.